Service Manager - Consensus

Service Manager

Our Service Managers are an integral part of Team Consensus. They create and lead outstanding environments for the people we support to flourish and colleagues to grow. Whether you have years of experience as a manager, or are looking to develop your leadership skills in your first management role, we’re here to support your goals.

Through understanding the needs of the people you support, you’ll provide exceptional care that truly changes lives. A career with meaning, you’ll also have a whole lot of fun, too – from leading by positive example, to developing plans that allow the people we support to flourish.

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Key Responsibilities

As a Service Manager, you’ll undertake many different tasks and be assigned a variety of responsibilities. Here are just some of the things you can expect when joining us in this role.

Help the people we support to engage in meaningful opportunities and activities – empowering them to enjoy a great life filled with amazing experiences.

Encourage a learning culture where colleagues are empowered to develop their knowledge and skills, and support your team to achieve their goals and aspirations.

Effectively manage the finances and staffing levels to deliver high-quality care, and work towards a financially sustainable future.

Promote respect and effective communication throughout the service, allowing colleagues and the people we support to discuss ideas, concerns, and ensure their voices are heard through problem solving and innovative thinking.

Enjoy proactively building positive relationships with the local authorities, regulators, families, health professionals, neighbours and others within the support network.

Ensure the service achieves above and beyond industry standards, and maintain care plans, assessments, and identify areas for positive risks to be taken to allow the people we support to achieve their full potential.

Phil

“Being a Service Manager is not a job, it is a life choice – and one I’m pleased I made. For a person who has no children, I feel like my family is full thanks to the people I get to support in my role, and they always come first!”

Cara

“Consensus have supported me to progress my career from support worker to service manager through their leadership development programmes and giving me many opportunities to grow. I love that every day is different, seeing the guys we support becoming more independent, achieving their goals and living their best lives puts a smile on my face and makes me feel proud of the work that we do.”

Andreea

“It has been a few years since I started with Consensus and I can truly say it has been a lovely journey. I enjoyed working in different services getting to know many of the people we support, learning along the way with them seeing the progress has been the most beautiful thing to experience; each one of them learning new things step by step. I simply love working with Consensus. Starting as a support worker and now covering as a Service Manager is like a dream as I get to learn so much more as the journey has not finished yet.”

Phil
Cara
Andreea

Our Benefits

Your Development

Our Service Managers create amazing environments. From ensuring the service runs smoothly and achieves quality excellence, to encouraging personal growth and development of the team, every day is unique. Through leadership and support, our Service Managers make a difference to their colleagues’ lives, alongside adults with learning disabilities, autism, and complex needs – and are an integral part of ensuring everyone has the opportunity to flourish.

We welcome applications from all backgrounds, and support those with different experiences to achieve their goals. We’re here to provide you with the training and knowledge needed to develop your management career in social care.

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Making a Difference

A rewarding career that changes lives

Developing Leadership

Through communication and respect

Progression Opportunities

We want you to grow with us at Consensus

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Become a Service Manager

Does this sound like the role for you? If so, we’d love to hear from you. We have a number of roles available within our services across the UK. If you’re ready to apply, then hit the button below to find vacancies currently open near you.

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Deputy
Manager

Our Deputy Managers assist Service Managers to create outstanding environments. From supporting colleagues in developing their training and understanding of care practices, to identifying positive risks to allow the people we support to achieve their dreams. Continuous improvement is always at the forefront.

If you’re keen to know more, find out if this could be the role for you.

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Specialist
Roles

Beyond the traditional office-based positions and service roles available at Consensus, we understand the importance of specialised professionals in delivering exceptional care and support to those who live in our services. We have a range of Specialist Roles, from Nurses to Specialist Behaviour Support Practitioners.

If you’re a social care specialist, find out if these roles could be for you.

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Central Support Office

Based in Colchester, you’ll find our Central Support Office and business functions. Using their specialist expertise to ensure our colleagues and the people who live in our services have all the support they need on a day-to-day basis – from ensuring quality and compliance, to keeping our Finances in check, or supporting colleagues as a part of our People Team.

We’re always looking for talented people to join our team, find out if we have a role for you.

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