For Families

At Consensus, we are committed to providing a safe and nurturing environment for your loved one to grow and flourish. Through person-centred care, we focus on your loved one’s unique needs, preferences and interests, and tailor our care to support their goals and aspirations, all with family involvement.

If you’re looking for a home for a loved one and want to find out more, our referrals team can be contacted on 0808 223 5320, or by submitting an enquiry form.


Submit a referral  

We wholeheartedly embrace and encourage family involvement at Consensus, understanding the positive impact that familial support can have on a person's happiness and progress. From regular visits to actively participating in care planning & decision-making, we believe maintaining a strong bond between family members is vital for loved ones happiness & growth.

Our colleagues are committed to always facilitating family involvement, ensuring your voice is always heard, valued, and shared throughout. Together, we create a nurturing and inclusive environment that allows loved ones to flourish.

Inspiring Every Moment

Person-centred care that’s inspired by the people we support, with every moment tailored to each individual’s needs. Empowering those we support to set their goals and achieve their dreams, working towards this day - and enjoying a few adventures along the way.

Celebrating Every Moment

It’s not only the outstanding moments that are celebrated, but the successes in the everyday achievements of the people we support too. Inspiring the people we support to achieve independence in a way that is perfect for them - taking many little steps to achieve one big goal.

Embracing Every Moment

Enabling the people we support to embrace everything life has to offer and enjoy each moment in a way that is unique to them. Encouraging personal growth through education, confidence, and everyday achievements, we celebrate every moment to help people grow.


We understand that entrusting a loved one with any care provider can be a daunting thought. Working alongside the social workers and commissioning bodies responsible for their care, we work together with families to see what opportunities might be available to best support your loved ones needs, and provide a step-by-step overview of how our Referral process works …


Initial Contact

To start the referral process, your local authority or social worker supporting your loved one will reach out to us directly. They will provide us with information about your family member or friend's needs, enabling us to determine if we can support them.


Exploring Options

After receiving the referral, we’ll be in touch to gather more information about your loved one and to share details about our available services. This step helps us understand if we can provide the necessary support and allows us to explore potential options.


Assessing Needs

We believe it's crucial to have a comprehensive understanding of your loved ones specific needs in order to find the right fit. To achieve this, we conduct a series of assessments which involve meeting and getting to know everyone better to find out how we can best support. Alongside this, we also listen to your wishes, and answer any questions you may have.


Finding the Perfect Fit

We take great care in matching your loved one with the perfect home and environment. Once we are confident that we have found the right fit, we create a support package with family input, that is tailored to the individual's specific needs and desires.


Supported Transition

Transitioning to a new home can be challenging, so to facilitate a smooth move we provide a planned transition period. During this time, you and your loved one have the opportunity to get acquainted with their new home, support team, and surroundings, which you can be involved in every step of the way.


Moving In

Finally, your loved one is assisted to settling into their new home! Our dedicated team will be there every step of the way, ensuring that they have everything they need to thrive and offering continuous support.

Support We Provide

We’re here to support families when their loved one is looking for a new home, ensuring the journey is a seamless & positive experience. The below pages will provide information on the types of support we offer at Consensus:

Play Video

Who We Support

For the people we support, we're focused on enriching lives, creating memories and providing opportunities to flourish. Supporting those with learning disabilities, autism, complex needs, and Prader-Willi Syndrome, we create spaces for people to achieve their full potential. Our services are tailored for a variety of needs, including other conditions such as early-onset dementia, down syndrome, cerebral palsy, and diagnosis' that require different levels of support. Find out who we support, and how we support them to live happy and fulfilling lives.

Learn more  

Amazing Stories

Read more about some of the amazing things happening around Consensus, and enjoy some of the celebrations, achievements and adventures those we support have been getting up to.

Amazing Stories

Loving life at Ty Hendy

If you need to know one thing about Ty Hendy, it’s that they’re rarely sat still! Forever plannin...
Amazing Stories

June Moments; ghost busting, shoe shopp...

It's been another busy month across Consensus, making memories every day. From Parvale House head...
Amazing Stories

Living his best life in his forever hom...

Having moved into his forever home earlier this year, David is now living his best life at The Wo...