The Grange's Wonderful CIW Inspection Report You can read the full inspection report on the CIW website, available in English and Welsh, and find out even more about The Grange’s much deserved fully compliant report.
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“People are positive about the service they receive. We observed many friendly, caring and understanding interactions throughout the inspection. Knowledgeable and enthusiastic support workers have developed positive and meaningful relationships with individuals who live at the service.”
We’re so pleased to share the latest Care Inspectorate Wales inspection report for The Grange, our residential service in Carmarthen. A huge congratulations to the amazing team at The Grange—your dedication and care make a real difference in the lives of the people you support every single day.
Comments at The Grange included:
The full report is available to view via the link below, and as Area Director Lorraine says, “The Grange promotes great quality of life and ensures every moment matters, ensuring the people supported are achieving their outcomes and trying new experiences, and this was reflected in the recent inspection report. I am extremely proud of what they have achieved – The Grange focuses on ensuring communication is key to providing great support.”
In the meantime, here are some of our highlights for you to enjoy:
“People receive personalised care and support, they can access different opportunities that enhance their well-being.”
“Support workers understand people’s needs and take time to develop positive and trusting relationships with each other.”
“People can do things that matter to them such as interacting with each other, sports, playing computer games, relaxing and enjoying outside spaces.”
“People are very happy with the care and support they receive. They are supported by a team of passionate and dedicated workers who understand each person’s specific needs and preferences.”
“We observed many positive and meaningful interactions between people and all staff throughout the inspection. Support workers skilfully use a combination of sign language, picture exchange and both Welsh and English language to ensure communication is effective.”
“Positive risk assessments help to maintain safety while promoting people to be as independent as possible.”
“The service is well maintained, homely and supports people to safely achieve their individual outcomes. People are very relaxed and comfortable around their home.”
“Inclusive communication tools such as pictures and symbols are carefully placed around the home to encourage people to maintain their independence.”
“The kitchen has a food standard rating of five. Support workers encourage people to do as much for themselves as possible when planning, shopping and cooking meals.”
“There are highly effective arrangements in place for monitoring, reviewing and improving the quality of the service.”
“The manager leads by example to create a person-centred culture and knows people well, we saw many relaxed and friendly interactions between them and people.”
In response to the published report, Service Manager Monica expressed her happiness, “How great it is to see that all team efforts that have been recognised. The Grange does maintain the family feel where people are respected, colleagues are kind, and we put a piece of our heart into everything we do. We maintain a positive approach, a person-centred culture, and focus on developing and implementing projects for the benefit of the people we support.
The Grange will continue growing, learning , achieving , and promoting best service, standing on our strong base values of kindness, commitment and creativity.”
The Grange's Wonderful CIW Inspection Report You can read the full inspection report on the CIW website, available in English and Welsh, and find out even more about The Grange’s much deserved fully compliant report.
Head to CIW
