At Consensus, we understand that every person is unique – which is why our referrals process is tailored to every situation, to ensure we meet the needs of each person we hope to support. Working collaboratively, we find the right care for the right person.
The Referrals team can be contacted on 0808 223 5320, or by submitting an enquiry form.
From initial contact to moving in – we strive to find the ideal home and support network that will provide a safe and nurturing environment, providing opportunities for the people we support to create everlasting memories and achieve great outcomes.
Whilst each referral with Consensus varies, here’s a guide to a typical process:
Get In Touch
Local Authorities, Social Workers and other professionals can submit a referral directly to our dedicated Referrals Team at referrals@consensussupport.com
Exploring Options
We’ll be in touch to find out more information about the individual, their needs and circumstance - sharing more information about our services, and understanding if we may be able to support and explore potential options.
Assessing Needs
A thorough understanding of a persons needs is vital in establishing the right fit, which means we carry out a detailed assessment process that enables us to meet with and understand the individual better.
Finding the Perfect Fit
We take great care in finding the ideal home and environment - and once we’re confident we’ve done that, we will offer a support package that is tailored to the individual’s specific needs in an appropriate service to the funder.
Supported Transition
We understand that transition to a new home can be both an exciting and nervous time. We provide a planned transition period to allow individuals to get to know their new home, the people they will live with and their support team. We aim to help make the move as smooth as possible working with an individual at each step to achieve a meaning transition.
Moving In
We’re excited to help each individual settle into their new home. Our team will be there to support them every step of the way, ensuring they have everything needed to thrive.
Our dedicated team will carry out a thorough and person centred assessment process to identify whether an individuals needs can be met.
This assessment process enables us to identify appropriate services for the person to call home, and create a tailored support package. The team’s valuable input at the assessment stage, including risk assessments and ongoing support, is designed to ensure that each individual we support has the best start to their new home at Consensus.
The transition process is a critical component in ensuring a successful and confident move into our services – and this looks different for everyone. We’ll work to gradually familiarise people with their new environment and provide them with an opportunity to experience life in the service.
From meeting support teams and other residents, to visits or overnight stays – this looks different for everyone, and we take a conscientious approach in tailoring this process accordingly. This personalised transition plan will set the foundations for a great future.
Katie Beverley
Referrals & Partnerships Co-Ordinator
Nathan Cooper
Referrals & Partnerships Manager
Susan Ferrie
Referrals & Partnerships Manager (East Anglia & London)
Sharon McRobbie
Referrals & Partnerships Manager (Midlands)
Corina Tsikina
Referrals & Partnerships Manager
Rachel Strutt
Director of Referrals, Marketing & Partnerships
We receive referrals from local authorities and commissioners, social workers, and other professionals who are looking to find the best home for someone they are supporting. Families can and will be involved in the referral process – however this process will usually be led by the individual’s funding authority.
We regularly receive referrals from families or an individual looking for support and accommodation. We are very happy to share information and learn about a person or their family member to see if we might have any suitable options. If there are options available, we will ask for the funders details to make contact as they will need to be involved in the process at the initial stage.
Choice and availability of service is dependent on every individual and the circumstances at that time – therefore we encourage individuals and families to work with their Local Authority or Social Worker closer to the anticipated time of moving. When it comes to referrals, we carefully assess each person on an individual basis, and work collaboratively to find the right service to best meet their needs – so tend not to be able to reserve placements in advance.
To make a referral, please either complete the form below, or email referrals@consensussupport.com
